What Our Clients Say
Real feedback from businesses in Omaha, Lincoln, Council Bluffs, and surrounding areas who trust Wire-It for their IT, networking, and cabling solutions.
"Tim loaded the work van and was off to save the day like a modern day Batman."
It was a September afternoon and our internet had just gone down. In the restaurant business, without the internet the wheels fall off the bus. Being about as IT savvy as a rock, I knew I was in over my head — so I turned to RTB Nation on social media. My cry for help was answered by an absolute Angel named Joy: "Wire-It could help you out. Call Tim!" Just like that, Tim loaded the work van and was off to save the day like a modern day Batman. Within a couple hours we were back online with borrowed equipment and a new backup router. He came back the following week, labeled cords, cleaned up our server rack, and ran new cables where needed. Since that day we've had several drops from our internet provider — but because of the work Tim did, we never even noticed. Thank you Tim and Wire-It for giving us the peace of mind we've needed for years.
"Beyond his technical skills, Tim is simply someone you can trust."
I'm happy to recommend Tim Shadley for any IT role. Tim has helped me for years with technology both personally and at our retail store, and he has always been incredibly dependable. Whenever we've had an IT issue — whether computers, systems, or general tech headaches — Tim has been quick to respond and great at finding solutions. What I appreciate most is that he explains things in a way that actually makes sense to those of us who aren't IT experts. Beyond his technical skills, Tim is simply someone you can trust. He's patient, honest, and genuinely wants to help things run smoothly. I'm grateful for all the help he's given us and would recommend him without hesitation.
"Wire-It is a highly trusted technology partner for my business."
I've worked with Tim Shadley and Wire-It for over 15 years now, and quite honestly, they are the tech and networking partners I trust most. Tim has literally grown right alongside my business endeavors; our current Gretna Auto location is actually the fourth store he's worked on. At every step, Tim has been our go-to for everything — from architecting our office networking and computer setups to designing the high-end visual displays in our indoor showroom. He's also built out our entire physical security infrastructure, ensuring our assets and facility are highly protected.
What I appreciate most about Tim is that he doesn't just show up and install gear; he actually sits down and consults with me on what we really need to stay ahead. Our security setup is a perfect example of his proactive thinking. We have total, crystal-clear coverage across the lot and showroom. Having real-time access and playback right on my phone gives me huge peace of mind, and Tim's systems have been a lifesaver when we've needed to provide solid footage to the local police after an incident.
Tim has this incredible bias for follow-through. He's cost-effective, he actually calls you back when he says he will, and the quality of his work is just on another level. If you want a partner who cares as much about your project's success as you do, Tim is your guy.
"Tim has consistently exceeded our expectations and earned our complete trust."
I want to express my sincere appreciation for the outstanding IT support we've received from Tim Shadley and his company Wire-It. He has proven to be an exceptionally dependable partner—always there when we need him, often resolving issues before they even become major disruptions. His kindness and patience shine through in every interaction; he takes the time to explain technical matters in clear, non-jargon language that our entire team can understand, no matter their level of tech experience. What truly sets him apart is how genuinely caring and approachable he is—he never makes us feel rushed or foolish for asking questions. Beyond his wonderful personality, Tim delivers remarkable value: his services are genuinely affordable without ever compromising on quality, and his deep knowledge ensures our systems run smoothly and securely. Best of all, he is incredibly responsive—returning calls and messages promptly, often within minutes or the same day, even for non-emergencies. In an industry where reliability can be hard to find, Tim Shadley and Wire-It have consistently exceeded our expectations and earned our complete trust. We feel fortunate to have him as our IT expert and highly recommend him to any business looking for knowledgeable, kind, and truly dependable support.
"If you want a partner who is as invested in your business as you are, you call Tim."
Running a high-traffic, upscale pet resort requires a level of reliability that most people don't realize. When our systems go down, it doesn't just affect our scheduling and infrastructure — it affects the safety and care of our furry guests. That is why we rely on Tim Shadley and Wire-It. We've been happy clients for over 10 years. Tim's dedication to our satisfaction is frankly unmatched. He doesn't just show up to fix a problem; he takes ownership of our entire infrastructure. Whether he was architecting our structured cabling, overhauling our computer networking, or getting our staff up to speed on new computer systems, Tim handled it all with total precision. What we appreciate most is Tim's proactive nature. He has a unique ability to look around a room and identify a solution before we even know we need it. For example, during our office upgrades, he even stepped in to handle light construction and layout improvements to ensure the tech integrated perfectly with the space. He never suggests a fix just for the sake of a sale — he consistently provides solutions at a reasonable cost that actually make sense for a growing business like ours. In an industry where 'fast response times' are usually just a marketing slogan, Tim actually delivers. When we have a question or an urgent security need, he is there. If you want a partner who is as invested in your business as you are, you call Tim Shadley at Wire-It.
"He provides 'world class service' — your company will be rewarded with his professionalism."
I have been acquainted with Tim on a business and personal basis for over 24 years. Ashley & Company is a professional property management company which represents 300 living units in the greater Omaha area. Over the last few years, Wire-It has worked diligently with our office staff in developing the reconstruction of our corporate office and our new call center. Tim is very swift with his execution and delivery of projects for finalization. His expansive knowledge of security systems and their requirements has surfaced over and over through our projects. He has successfully challenged some of the most creative minds in the profession and Wire-It has kept us one step ahead of the competition. Tim has an ability which towers above all others — his communication skills. He has worked with Ashley & Company at our properties as well as our retail store, Ashley's in the Old Market, delivering new equipment for our corporation. He provides "world class service" and his articulation between industry terms and his ability to converse across all levels of our company is absolutely astounding. I would highly recommend Wire-It and Tim Shadley for your needs. Your company will be rewarded with his caliber of professionalism and you will not be disappointed.
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